GLS - FLEX DELIVERY SERVICE
What is the FLEX DELIVERY SERVICE?
FLEX DELIVERY SERVICE
The FLEX DELIVERY SERVICE is a flexible, personalised delivery service that lets you arrange your parcel delivery to suit your needs.
How does the FLEX DELIVERY SERVICE work?
You'll receive regular updates on the progress of your shipment.
GLS will send you a link by email to access a dedicated area where you can choose from the following options, both before and after a delivery attempt:
- Change the delivery date
- Choose an alternative delivery address:
- Delivery to another address
- Delivery to a neighbour
- Delivery to a GLS ParcelShop
- Delivery to a GLS depot
- Delivery to a safe place, such as your garden, garage or balcony. If you choose this option, your parcel will be delivered without obtaining a signature (in this case, claims for lost parcels will not be accepted).
It will not be possible to refuse delivery.
The FLEX DELIVERY SERVICE is only available for shipments to European Union countries where GLS offers this service. It is not available for shipments to countries outside the EU.
